Get back to your cPanel

Forgot your password?

Enter your cPanel username, then your saved contact email. cPanel will send a security code to that address.

Use the same browser throughout the reset. If you cannot access your contact email, contact support.

Cannot receive an email or WhatsApp code?

Sign in with your password. On the Doiteasy verification page, choose Use a backup code and enter one of your unused codes.

After signing in, open Security → Doiteasy Security → Recovery access to restore a verified method. Another unused backup code can authorize that change.

Backup codes must be generated and saved beforehand. Each works once. Changing a verified method invalidates the remaining codes; generate a new set afterward.

Lost your authenticator app or all recovery methods?

Doiteasy support can help after verifying account ownership. Backup codes for email and WhatsApp do not replace cPanel’s separate authenticator-app code.

Never send your password, authenticator secret or backup codes in a support ticket.